FAQ

How long will I have access to Digital Benefit products?

Once purchased, Digital Benefit products are yours forever. You can download and use them without any time limits.

How does the purchase process work?

Digital Benefit products require a one-time payment. After checkout, you’ll receive a PDF file with instructions on how to download and use your product. The download link is also shown on the confirmation page and sent to your email.

How can I access and download my purchased products?

Log into your account (click the user icon next to the cart) and go to the “My Orders” section. There you’ll find all your purchases and a Download link for each product. If you have trouble locating your files, contact us via the form and we’ll resend the link.

Are the products easy to use?

Yes! Each Google Sheet includes built-in guides to help you understand its features—no external tutorials needed.

Can I request custom modifications to the files?

Customizations are evaluated case by case. However, all files are designed to be intuitive and flexible. We recommend exploring them fully before requesting changes.

Are the files compatible with Excel or other software?

No, Digital Benefit’s Google Sheets are designed exclusively for Google Drive and require a Gmail account.

What types of templates do you offer?

We offer both printable and digital templates, including budget spreadsheets, mood & habit trackers, and to-do lists.

Are printable products just PDFs?

No! Our printable PDFs are also editable—you can modify them directly in your browser or print them for physical use.

How can I contact support?

Use the contact form in the Contact section of the website. You can chat with us in multiple languages via the widget at the bottom of the page. Email support is currently available in English and Italian. Assistance is available 24/7.